“New year, new me.” You hear that frequently at this time of year as people aim to better themselves going into a new year. We’ve adopted a similar approach that has us saying “New year, new TrueLearn.”

We’re excited to announce a brand new look for our platform. We’ve redesigned all aspects of our dashboards, analytics and test-taking interfaces to make it easier for you to customize and navigate through your TrueLearn experience. Hundreds of users have participated in our closed beta throughout the fall, and their feedback has helped guide our new look and functionality. Thanks to their participation, we’re now offering our new platform design as an open beta to all of our users*.

We’ve compiled some frequently asked questions from our closed beta that will help you as you customize your new dashboard:

    • How do I access the new interface? – You can login to the new interface by visiting beta.truelearn.net and use your current login credentials. You can switch back and forth from the new and old interface as you wish by clicking on your profile icon and selecting “Return to Classic Design”, or in the Classic Interface simply click “New Design Preview” on your dashboard to access the beta once more.
    • With two different interfaces available, will I have two different sets of statistics? – No. You have one set of statistics per subscription, and any questions you take in either interface will affect your subscription statistics in both interfaces.
    • Why do my stats not match? – When switching between the new and classic interfaces, it may appear that some of your stats or personalized graphs are not identical. As mentioned above, both designs use the exact same set of statistics for your subscription, with one exception. Your dashboard now has toggles that allow you to control whether certain types of questions are included or excluded in your statistics. You can include/ not include questions that have been taken multiple times and/ or assessment exam questions in your performance data. If you choose to not include questions that were taken multiple times, your data will only show your performance on the first time you took each question. For certain residency specialty products, you can compare your performance to peers of a certain graduation year.  
    • How do I set a goal and what does that do? Another new feature that we have added is the ability for you to set a percentile goal and track your performance relative to that goal all the way through your prep. You can set your goal by clicking on the more options icon on the percentile chart. Once set, you will see your goal highlighted in the Percentile chart and as a target in your Overall Performance graph. As you set and track progress towards your performance goal, you’ll notice several other updates and improvements to the charts, graphs and analytics in the new platform.  Setting a goal doesn’t affect any of your charts in the Classic interface as it is only available in the new one.
    • I’ve noticed a ‘bug’ or flaw in the system or have a suggestion on how to improve the new design, how do I communicate this with the TrueLearn team?Your feedback is extremely valuable to us, especially during this beta period. You can fill out this form, or click “Leave Feedback” on your new dashboard to provide us with any feedback that you have regarding the new design.
    • How long will the Classic Design still be available?While we can’t provide a solid “shut-off” date, we’re aiming to make the new beta design our permanent design sometime in the summer of 2017. We realize that heavy testing seasons are right around the corner, and don’t want to disturb anyone’s preparation process by defaulting them into an unfamiliar new design. For the time being, both interfaces will be available and we will communicate any critical future dates to subscribers via email, blog and social media.
    • Are there any changes to TrueLearn’s recommended browsers and devices? – There are no changes to our recommended browsers and devices. The list is as follows:
    • Have a consistent minimum internet connection with a speed of 1.5 Mb per second
    • Use one of the following supported browsers:
    • Internet Explorer v11.0 or higher
    • Firefox – Current Stable Version
    • Chrome – Current Stable Version
    • Safari – v6.0 or higher
    • Note: Opera, IE Mobile, outdated versions of the above browsers, and other browsers are not fully supported but may operate without issue.Have Have Adobe® Flash® Player, 10 or higher
    • Have a screen resolution of 1280×800 or higher
    • Will the TrueLearn mobile app also have a new design? – At this time no, our mobile app is not being changed. Although, this is a request by many of our users and will be addressed in the future.

Also of note is the option to add a mobile phone number to your TrueLearn account for convenience and security. Many schools/ residency programs have email firewalls in place that sometimes prevent password reset emails from hitting your inbox. To ensure that we can always reach you when you attempt to reset a password, we are now giving you the option to reset your password via text messaging. Adding a mobile phone number to your TrueLearn account is optional and we will not text you with marketing communications. See our Privacy Policy for more details. Standard text rates apply, and delivery is subject to your mobile carrier’s availability.

We’re excited to share our new look with you, click here to login and explore!

*Just like accessing the classic design, you must have an active SmartBank subscription to access the new design.

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